Effective Date: 04/01/2024
Thank you for shopping with Digital Tech Sales. We strive to offer you the best shopping experience, including efficient and reliable shipping services. Please read our Shipping Policy carefully to understand how we handle shipping and delivery.
1. Shipping Destinations
International shipping is also available to select destinations. If your location is not listed during checkout, please contact us at info@digitaltechsales.com to discuss possible arrangements.
2. Processing Time
– Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
– Backordered Items: If an item is on backorder, we will notify you via email with an estimated shipping date.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options to meet your needs:
– Standard Shipping: Estimated Delivery Timeis 5-7 business days
Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control.
4. Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order on our website or through the carrier’s website.
5. Customs, Duties, and Taxes
Digital Tech Sales is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages and Lost Packages
– Damages: Digital Tech Sales is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
– Lost Packages: If your package is lost in transit, please contact us at info@digitaltechsales.com, and we will assist you in tracking the package or filing a claim with the carrier.
7. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges. If you have any questions about shipping or need further assistance, please contact our customer service team at info@digitaltechsales.com.
8. Contact Us
– Email: info@digitaltechsales.com
